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1. Diploma in Business Administration, Marketing, Customer Service or related qualification, a degree would be an added advantage.
2. 3 yearsโ experience in a similar position, managing clientโs in-bound/out-bound calls, emails, website inquiries and feedback.
3. Good understanding of the operations of a law firm.
4. Knowledge and experience in client case management systems.
5. Understanding of client service principles and practices in a law firm context.
6. Knowledge and skills on relevant current technology trends and applications
7. Experience in the use and management of social media platforms
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1. A customer-focused mindset with the ability to handle sensitive situations with discretion.
2. Excellent interpersonal and communication skills.
3. Excellent client services skills.
4. A strong, service-oriented personality.
5. An engaging and motivating personality.
6. Fluency in written and spoken English.
7. Good organizational skills with the ability to manage multiple tasks.
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Individuals who meet the above requirements should send their applications with a detailed CV and a cover letter, stating the position applying for, your suitability and expected remuneration package to the email below to reach the Firm on or before ๐๐ญ๐ก ๐
๐๐๐ซ๐ฎ๐๐ซ๐ฒ ๐๐๐๐.
Applications should be emailed toย ๐๐๐ซ๐๐๐ซ๐ฌ@๐๐ซ๐๐๐ฏ๐จ๐๐๐ญ๐๐ฌ๐ฅ๐ฅ๐ฉ.๐๐จ๐ฆ
Only shortlisted candidates will be contacted.
CR Advocates LLP is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and what they bring to the workplace.
