- Generate new business by Cold calling / follow-up of leads/referrals from business sources and clients
- Providing necessary information and advice to customers using Cartrack Tanzania products or services
- Achieving sales targets monthly.
- Communicating courteously and professional with customers through telephone, email, letter and face-to-face
- Keeping accurate records of discussions and correspondence with customers
- Analysing statistics or other data to determine customer satisfaction with the Cartrack Tanzania product and services.
- Providing written information as requested to customers, often involving the use of computer packages/software.
- Learning about Cartrack’s Tanzania products or services and keeping up to date with changes.
- Keeping ahead of developments in customer service by reading company updates and release notes
- Calling on business sources and existing clients to build business relationships.
- Following up on new and existing clients to ensure that they are still happy with our product and service.
- Do presentations to business sources and clients to explain Cartrack services.
- Undertake Marketing and promotion (increase brand awareness) activities.
- Attending to quality of leads / SLA and applications.
- Reporting with respect to daily activities to the Manager / Supervisor.
- Product training for business sources and clients.
- Follow up on new and pending business.
- Administration of commission payable to business sources.
- Ensuring all the safety and environmental requirements are adhered to.
- Perform any other business duty as may be assigned to you by your immediate supervisor
Requirements
- Diploma/ Bachelors degree in Sales & Marketing or any related field.
- Experience in Business to Business (B2B) sales/ corporate sales for at least 1 year.
- Strong Business Acumen with a focus on customer relations
- Prior experience in fleet tracking/ management company is an added advantage
- Sales target driven
- Drive new business development
- Solution orientated
- Ability to plan and organize with strong administrative skills
- High level of EQ with strong negotiation skills
- Applied Excel at Intermediate Level
- CRM applied experience
