Job description
To ensure smooth running of all processes in the unit and that patient care provided by nurses and the multidisciplinary team in the unit is executed in a compassionate, evidence-based and ethical manner.
SPECIFIC JOB RESPONSIBILITIES
Ensure the delivery of quality care to patients and monitor and evaluate the care delivered.
Develop processes and checks to ensure all patients receive due medications and care. Check that records have been correctly kept during the previous shift.
Monitor and evaluate patient care through rounding and consultation.
Be a mentor and educator for the IPD2 nursing team, a problem-solver for physicians and other hospital staff, and an advocate for patients and families.
Ensure that drug supplies are correctly maintained and recorded on the ward. Ensure that DDA is maintained per regulations
Take responsibility for the stock levels of non-drug consumables on the ward, including equipment and other resources.
Communicate effectively with the MDT and offer support to the others depending on the different patients’ conditions, needs, and concerns.
Participate in the compiling nurses’ duty rota, including the co-ordination of all Leave, ensuring 24-hour cover and appropriate skill mix.
Ensure that nursing staffing numbers are adequate at all times and appropriately changing the allocation of nurses on teams if required by staff absence or high patient dependency/acuity.
Identifies staffing needs and levels, in coordination with the Nurse Staffing Office.
Coordinate orientation and training of new employees in the unit.
Carry out daily reviews on Performance Indicators and appraisals as required and continued staff feedback on their performance.
Be in position to respond to concerns, issues, complaints, and grievances quickly and appropriately (Role model for promoting a caring environment for patients, staff, families, visitors and physicians)
Conduct periodic team meetings or forums with clinicians, support staff and relevant hospital personnel, and follow through with implementation of agreed actions.
Manage complaints, accidents and untoward incidents as per IMG policy/guidelines.
Monitor & coordinate patient flow – admissions and discharges
Develop a working knowledge of budgetary control, manpower and skill mix.
Directly work with the in- house Doctor/specialists and ensure that patient has been reviewed and new instructions promptly followed.
Demonstrate critical thinking and problem solving when dealing with complex situations occurring on regular basis.
Delegate as necessary to ensure a neat, tidy and welcoming environment in the unit and in various areas e.g. the ward kitchen, treatment rooms, nurses’ station at all times
Co-ordinate Nurses CME for the unit and any other training as may be required.
Attend meetings as appropriate.
Co-ordinate & participate in the auditing process on the ward.
Mentoring team members & carry out skill competency assessment in your department
Liaise with the clinical directorate to ensure regular clinical safety meetings are held as scheduled.
Supervise ward billing clerk activities and review daily interims
JOB REQUIREMENTS AND COMPETENCIES
Basic requirements
• Licensed and Registered with the UNMC
• Holds BScN, or Diploma in Nursing with a minimum of two years’ experience in similar position; nursingvsupervisory and management background is an added advantage.
• Basic Life Support and Advanced Life Support training is an added advantage.
• Have sound clinical knowledge base and excellent time management skills.
• Hospital experience or training in Critical care nursing
• Effective communication and good inter-personal skills
• Strong organizational and co-ordination skills
• Positive, professional leader focused on ensuring quality patient care and a motivated nursing staff
• Strong commitment to developing the next generation of nursing talent & teamwork
• Confidence, enthusiasm and a friendly approach to work
• The ability to be flexible and work on one’s own initiative
Professional competencies
• Excellent nursing assessment, critical thinking, clinical reasoning skills.
• Excellent care coordination, planning and evaluation skills for individual and groups of patients and
families.
• Knowledge of clinical auditing processes and a commitment of continuous quality improvement and
research.
• Ability to cope with high and varied work load with demonstration of appropriate task prioritisation, time and resource management
• Demonstrated understanding of and sensitivity to complex patient/family circumstances/ situations, and cultural issues that affect the delivery of health services
Management competencies
The Manager needs to be well rounded in a wide range of competencies. The critical competencies of are:
• Strategic Thinking and Management – have a clear understanding of IMG’s philosophy, vision, direction and be able to translate this to the team.
• Effective communication (verbal & written) skills- including ability to speak clearly and concisely, write and summarise reports, use computerised and other communication methods.
• Effective Interpersonal Skills – Including demonstrated ability to motivate and develop (including
appraisal and training) teams
• Demonstrated competence in resource planning and management
• Computer literacy, knowledge and ability to use information management system
