Job Title: Client Relations Manager
Reports to: General Manager
Company: Sauti Plus
Location: East Konge Drive, Katuso Rise, Opposite Namuli Suites
Contact: +256 200 999 270
Job Type: Full-time
About Us:
Sauti Plus is a dynamic social behavioral communication agency delivering culturally diverse and inclusive marketing solutions to drive impactful results for brands.
Job Summary:
We seek an experienced Client Relations Manager to foster strong client relationships, drive business growth, and ensure exceptional customer satisfaction.
Responsibilities:
1. Client Relationship Management
– Build and maintain strong relationships with existing and new clients
– Understand client needs, goals, and challenges
– Develop and implement client retention strategies
2. Business Development
– Identify business opportunities and propose solutions
– Lead all Client acquisition efforts
– Meet Reveneu growth targets
3. Project Management
– Oversee client projects from initiation to completion
– Ensure timely delivery, quality, and budget adherence
4. Communication and Reporting
– Develop and present client reports and proposals
– Facilitate client meetings, workshops, and training sessions
– Ensure effective communication across teams
5. Client Feedback and Insights
– Analyze client feedback and satisfaction surveys
– Identify areas for improvement and implement changes
– Provide insights to inform agency strategy and growth
Desirable Skills:
– Experience in social behavioral communication
– Knowledge of project management tools and software
– Certification in marketing or client relationship management or business development
Requirements:
– 3+ years of experience in client relations or account management
– Proven track record of building strong client relationships
– Excellent communication, negotiation, and problem-solving skills
– Strong understanding of marketing and communication principles
– Bachelor’s degree in Marketing, Communications, or related field
What We Offer:
– Competitive salary and benefits package
– Performance based Commissions
– Opportunity to work with diverse clients and projects
– Dynamic and supportive team environment
– Professional development and growth opportunities
How to Apply:
Send your resume and cover letter to [email protected]. We look forward to hearing from you!
Deadline: 28th/09/2024
Sauti Plus is an equal opportunities employer.
