SHOFCO Overview
Shining Hope for Communities (SHOFCO) is an internationally recognized grassroots organization that unlocks the potential of urban slum dwellers to lead hopeful and fulfilling lives. SHOFCO disrupts survival mode by providing critical services including health care, clean water, education, and economic empowerment; and linking these efforts to a community-led advocacy platform. SHOFCO currently impacts over 2.4 million people across 17 urban slums in Kenya and is the largest employer in Kibera. SHOFCO is a trusted name and service provider in Kibera with a 10-year track record. For more information, please visit www.shofco.org / www.shofcosacco.com
Job Overview
SHOFCO is seeking a Lead, Technology and Data to spearhead our technology strategy, driving innovation to bolster our mission of transforming lives in urban informal settlements. We are seeking a systems-thinker and doer. Your leadership will not only enhance our operational efficiency but also amplify our impact across diverse sectors including health, education, water, and community organising by putting the right technology and data systems in place. We are looking for someone who is deeply mission-aligned – is passionate about leveraging technology to make a substantial difference in the lives of the communities we serve understands the complexities of working within a grassroots organisation at scale has the creativity and relevant experience to find the appropriate solutions for SHOFCO can execute and drive technology integration and uptake across the organization.
Location – Nairobi
Department – IT
Rank –Lead
Section – Kenya – Program
Reports to – Chief Strategy Officer
Direct reports – IT Manager
Work Pattern/Hours – Monday – Friday | 8.00 AM – 5.00PM
Key Roles and Responsibilities:
- Data Systems Development and Operations Oversight: Oversee development of data systems to provide the evidence base for impact of SHOFCO’s interventions across all verticals. Continuous iterative development and maintenance of data systems at SHOFCO matching evolution of our programs with data science and machine learning trends.
- Innovation and Rapid Tech Prototyping: Lead the development and deployment of tech innovations that support our work, adopting a start-up mind set to iteratively address and solve critical organisational challenges. Think nonlinearly in empowering our communities and their challenges with solutions that implement the latest tech innovations aligned with our mission.
- Infrastructure oversight and ongoing operations: Oversee design and implementation of an IT infrastructure that’s robust and responsive to the dynamic needs of our diverse projects, from health initiatives to educational platforms. Build a long term strategic roadmap, addressing evolving needs and ensuring resilience.
- System and User Centred Technology Design: Drive innovation ensuring seamless integration of user (both internal stakeholders at SHOFCO and external community and funder ecosystem stakeholders) needs into product development. Develop technology with a holistic system vision that can integrate and extend with future applications harmoniously.
- Empower and Inspire a Tech-Driven Team: Cultivate a strong IT team that deeply understands the needs of staff and community members using IT products and services, fostering professional growth, and nurturing a culture of creativity, agility, and continuous learning.
- Collaborate and Co-create: Engage with a wide array of stakeholders, from internal teams to external partners, serving as champion for tech-driven collaborations that amplify our impact and drive forward our organisational goals. Collaboratively design and execute tech solutions with teams across the org, and support implementation and ongoing use.
- Represent SHOFCO externally as a technology leader.
Qualifications
- Bachelor of Science. degree or equivalent in Computer Science, Engineering, Data Science, Math.
- Masters’ degree would be preferred.
Professional Qualifications
- Any training certification relevant to the role
Other requirements (unique/job specific)
- At least 7+ years in technology and data roles as an individual and team contributor.
- At least 3+ years’ in tech/data team leadership roles managing at least small teams of 3-5 people.
- Experience in Data Management and tools for data analysis and visualisation (we currently collect data using CommCare, and use PowerBi for data visualisation)
- Experience overseeing data systems for tracking data in a social impact setting (whether non-profit, government, or business) highly valued.
- Demonstrated success in managing IT infrastructure, cybersecurity, and implementing technology-driven solutions – with experience selecting and rolling out new systems
- Excellent leadership and communication skills, with the ability to effectively collaborate with diverse stakeholders
Functional Skills:
- Creative
- Innovative
- Business Leadership
- Analytical and detail oriented
- Presentation skills
- Networking
Behavioural Competencies/Attributes:
- Collaborative
- Team leadership & governance
- Inspirational
- Persuasive
- Self-Driven
- Enterprising
Disclaimer
SHOFCO does not charge any fee at recruitment process, as the process is free and fair
SHOFCO has zero tolerance to safeguarding and Protection concerns including protection from Sexual exploitation, abuse and harassment, and from any kind of harm
SHOFCO is committed to upholding Gender Equality, Diversity and Social inclusion.
All people are encouraged to apply, including those living with disabilities
Please note; If one is shortlisted for the interview, upon successful application, they will be required to come with a certificate of good conduct, and due diligence will be done before any offer of employment.
How to Apply
- How to Apply:We are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to [email protected] with a clear subject line “Lead, Technology and Data”. Female candidates are highly encouraged to apply. Only shortlisted candidates will be contacted. Applications should reach us no later than 3rd September 2024.
