Senior Account Executive, Business Retention

Title : Senior Account Executive, Business Retention – Western Region
Location : Eldoret
Division : Minet Risk Solutions
Department : Minet Risk Solutions Western
Deadline : Tuesday, 20, Aug, 2024

Manage key accounts and ensure business retention and organic growth.

The duties and responsibilities are:

1.    Business Retention

• Relationship management with various client contacts.
• Understand the client’s priorities.
• Draw up and ensure implementation of the client promise plan.
• Ensure client annual service plan is in place and adhered to.

2.    Carrier Management

• Seek appropriate wordings.
• Develop service level agreements.
• Ensure clients are placed with secure carriers.

3.    Operational

• Invoicing and collection of underwriter endorsements.
• Issue policy documents to clients.
• Audit policy documents to ensure they reflect the client’s expectations.
• Grow accounts organically.
• Claims Management.
• Support sales team.

The accountability areas are as follows;

• Quality Service & relationship management.
• 100% Business Retention.
• Debt Management.

• Organizational and analytical skills
• Excellent communication skills.
• Persuasion skills.
• Five (5) years of experience in general insurance

• Bachelor’s degree in business.
• Diploma in Insurance

Tuesday, 20, Aug, 2024