Manager, People & Culture Operations

Job Description

To lead and drive the People and Culture Operations Function and service offerings in order to ensure operational excellence and deliver effectively on all service level agreements. Identify and mitigate risks in the execution of P&C Operations processes to ensure adherence to applicable legislation and governance. Provide thought leadership to P&C Operations in order to create a better employee experience, motivate employees and enhance employee engagement.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Human Resources, Social Sciences, Accounting, Finance, Commerce

Experience Required
Digitisation, Insights and Operations
People & Culture
8-10 years
The role requires an incumbent with a very good understanding of the entire P&C Value Chain. Transactional management as well as Operations Payroll experience with specific focus on reconciliations and accounting. Experience within a Payroll or Shared Services environment.

Additional Information

Behavioral Competencies:

  • Adopting Practical Approaches
  • Checking Details
  • Directing People
  • Documenting Facts
  • Empowering Individuals
  • Establishing Rapport
  • Interpreting Data
  • Making Decisions
  • Showing Composure
  • Taking Action
  • Team Working
  • Upholding Standards

Technical Competencies:

  • Benefits and Compensation Administration
  • Business Acumen (P&C)
  • Compensation and Benefits
  • Data Compliance
  • Data Management (Administration)
  • Data Quality
  • Digital Advocacy
  • Employee Relations, Health & Wellness
  • HCM Business Systems
  • Payroll Administration
  • People & Culture Systems
  • Records and Archive Management
  • Travel Arrangements

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