Job Overview/Summary
The Protection Assistant supports the Protection Officers with the implementation of Protection and Rule of Law program activities in the set‐up of protection interventions in Bidibidi Settlement. She/he will work closely with Community Based Volunteers in leading outreach and mobilization activities.
Duties And Responsibilities
- Ensures daily operation of Information and Support Centers (ISCs) in assigned Zone.
- Provides timely feedback on issues and complaints raised by refugees at ISCs.
- Ensures all protection concerns and/or complaints by refugees are accurately assessed and recorded in the intake, either directly assisting and/or referring individual to appropriate service provider. The Protection Assistant will conduct one follow up of the case, according to operating procedures.
- Coordinates with service providers to strengthen referral pathway, including weekly referral/case meetings.
- Works with Protection Officers and Community Based volunteers to conduct protection information and awareness session ‐ community outreaches.
- Maintains and collects data in line with agreed procedures.
- Conducts PSN home visits, assessing needs and ensures adequate referral/assistance provided.
- Work closely with Community Based Volunteers, providing support and guidance in their activities.
Key Working Relationships
Position Reports to: Protection Officer
Position directly supervises: N/A
Indirect Reporting: Protection Manager
Other Internal And/or External Contacts
Internal: Community Services Officers, Legal Officers, Legal Assistants and Community Based Volunteers
External: UNHCR, OPM, and other Protection Actors
Standards For Professional Conduct
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC is an Equal Opportunity Employer, and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request reasonable accommodation.
Deadline for receiving applications is a July 30th,2024
- Educated at Diploma level in a relevant field.
- At least One (1) year of prior professional experience in a similar post, with an international or national NGO. Applicants with significant Volunteering experience in an INGO or NGO of reputable standing may be considered.
- Good awareness of protection issues and the refugee context
- Good organizational skills.
- Ability to manage time, prioritize activities and meet deadlines. Good interpersonal skills and ability to work as part of a team, as well as independently.
- Demonstrates empathy and sensitivity in working with refugees and vulnerable communities
- Flexible and able to work in a dynamic and diverse environment.
- Maintains high levels of confidentiality
- Comfortable using Information technology (Computers, Smart Phones and Tablets).
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
