Robert Walters – Our client, a Hospitality and Catering company, is recruiting to fill the position below:
Job Title: Food & Beverage Manager
Job Reference: BZZD2G-A51EC728
Location: Abuja
Contract Type: Permanent
Specialism: Sales & Marketing
Focus: Event Management
Industry: Hospitality and Catering
Reports to: The General Manager
Job Overview
- Reporting to the General Manager, the Food & Beverage Manager is responsible for overseeing the restaurant, bar, and MICE-related operations—ensuring seamless service delivery across all outlets.
- This role involves leading the F&B team, managing catering and event revenues, and upholding high service standards in line with ONOMO’s brand values.
- The F&B Manager also plays a key role in coordinating food and beverage services for meetings, conferences, and special events, ensuring exceptional execution and client satisfaction.
Key Responsibilities
Service / Guest Experience:
- Welcome guests and provide seamless experience from arrival to departure.
- Build rapport with customers to enhance loyalty.
- Anticipate customer needs, respond to inquiries, and gather feedback on service and food quality.
- Handle and resolve complaints efficiently when staff are unable to ,providing
- prompt solutions and escalating disputes when necessary.
- Represents ONOMO brand by maintaining a professional demeanor.
- Lead by example in delivering high-quality service and ensuring guest
Operation Management:
- Oversee daily operations of all food & beverage outlets (restaurant, bar, room service , banquets etc)
- Conduct regular inspections of the restaurant, bar, and equipment, ensuring maintenance and repairs are addressed promptly.
- Oversee event organization, including seminars, banquets, and special occasions.
- Ensure adequate staffing levels and organize work schedules.
- Conduct team briefings regarding menu items and service expectations.
- Coordinate with kitchen and dishwashing teams for smooth service.
Sales & Marketing:
- Train staff on sales techniques and ensure sales targets are met.
- Set monthly and daily revenue goals for the team.
- Encourage positive customer reviews and online engagement.
- Proactively drive revenue and promote other hotel services.
- Work with the sales team to market the restaurant and achieve financial targets.
Health and Safety, Security and Environmental Responsibility:
- Conduct regular inspections for maintenance and cleanliness.
- Ensure restaurant and bar areas meet hygiene and safety standards.
- Maintain clean and organized staff facilities and public spaces.
- Monitor and implement eco-friendly initiatives, such as energy conservation and proper waste management.
- Ensure staff adhere to safety protocols and emergency procedures.
Financial Management / Administration:
- Manage purchasing and stock control for catering and bar supplies.
- Review and adjust stock levels, participating in monthly and annual inventories.
- Present financial figures during daily management briefings.
- Ensure strict adherence to billing and cash-handling procedures.
- Monitor discounts, offers, and gift transactions.
- Assist in budget preparation and financial reporting.
Team Management / Interdepartmental Coordination:
- Recruit, train and oversee F&B team members to maintain service excellence
- Schedule and manage staff shift efficiently to optimize productivity.
- Manage casual staff effectively , ensuring productivity and seamless integration with full-time staff.
- Conduct staff evaluations, identify training needs, and oversee execution.
Team Management / Interdepartmental Coordination:
- Foster a positive work environment and encourage internal promotions.
- Ensure effective communication between F&B and other hotel departments.
- Collaborate with kitchen and event teams to align service delivery with guest expectations
Qualifications and Professional Experience
- Diploma or Degree in Hospitality Management , food and beverage management or any related field.
- +5 years experience in food and beverage/ restaurant management , with a proven track record in similar role.
Skills required:
- Fluency in local language and English
- Financial acumen and ability to budget effectively.
- Sales-oriented with strong business acumen.
- Ethical, disciplined and well organized.
- Proficiency in IT equipment and POS.
- Strong leadership and team management skills
- Excellent communication and customer service abilities.
Salary
Competitive Salary.
How to Apply
Interested and qualified candidates should:
Click here to apply
