Information Management Officer (BRaVe Development)

Education

• Master’s degree in Computer Science, Information Technology, Software Development, or equivalent combination of relevant academic qualifications from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in developing, coordinating and/or implementing information management systems and processes is required;
• Knowledge and experience in desktop application programming (VB .Net)), web programming (combination of ASP .Net/JavaScript/AJAX/HTML5), mobile app programming, and database management systems (SQL Server/MySQL) are required;
• Experience in managing databases and maintaining information systems is advantageous;
• Experience in biometric technologies and interoperability standards is required; and,
• Experience in technical development, field support, and training/capacity building.

Skills

• Extensive knowledge of contents management system packages, open-source frameworks (JavaScript/AJAX, HTML5, etc.), and programming API is an advantage;
• Extensive knowledge of Microsoft Office Suite software and languages (Access, Excel/VBA, Word, etc.) is advantageous;
• Knowledge of relevant technologies and frameworks such as PHP (including Drupal and Laravel), Kobo, ActivityInfo, Sharepoint, and of UI/UX design, GIS, and database design and optimization, is an asset;
• Strong technical and analytical skills with the capacity to understand business requirements and to translate them into technical solutions;
• Knowledge of tools and methodologies used in planning, design, and implementation of business applications, data modeling preferably with ability to coordinate application development, especially from the business side;
• Knowledge of cloud technologies is an advantage;
• Excellent communication, organization, and time management skills; Focused on delivering what needs to be done with the ability to multi-task and work under pressure;
• Knowledge of version control systems such as Jira and Git is an asset;
• Ability to solve complex problems with investigation, analysis and creative thinking;
• Ability to timely understand the Organization’s structure and portfolios;
• Strong communication and interpersonal skills with the ability to quickly build relationships and work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;
• Ability to work in a dynamic and unpredictable operating environment; and,
• Proven ability to produce quality work accurately and concisely according to set deadlines.

Languages

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is desirable.

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.