Location: Kampala Hospital, Kampala, Uganda
Position: Administrative Assistant
Department: Marketing and Client Experience
Application Deadline: 21st March 2025
WE ARE HIRING
Job Summary
Would you like to join a dynamic and reputable healthcare institution that offers a competitive salary, great benefits, opportunities for career growth, and a supportive team environment? We are seeking highly motivated and customer-focused Administrative Assistants to join our Front Desk & Customer Service team. This role is integral to ensuring smooth hospital operations, providing excellent patient support, and maintaining an organized and welcoming environment.
Key Responsibilities
- Serve as the first point of contact for patients, visitors, and clients at the front desk.
- Handle patient registration, appointment scheduling, and general inquiries.
- Manage incoming calls professionally and direct them to the appropriate departments.
- Assist in processing medical records and maintaining accurate documentation.
- Support guest relations and ensure a positive customer experience.
- Collaborate with other departments to facilitate smooth hospital operations.
- Maintain confidentiality and professionalism in handling patient information.
Qualifications & Experience
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- Degree in Public Administration, Business Administration, Secretarial Studies, or a related field.
- At least 1-2 years of experience in a front desk, customer service, or administrative role.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and other administrative tools.
- Ability to multitask, work under pressure, and handle patient interactions with empathy and professionalism.
How to Apply
Interested candidates should submit their CV and Cover Letter to
[email protected] with the subject line Application for Administrative Assistant Position by 21st March 2025.
