POSITION: QUALITY ASSURANCE OFFICER
REPORTS TO: COUNTRY MEDICAL DIRECTOR
LOCATION: KENYA
Job Summary:
The Quality Officer will support the management of quality initiative across all AHN’s Dialysis Units in Kenya. This role will partner with the Clinical Operations team to set quality standards, conduct audit sessions and formulate quality management tools that align with the goals and objectives of the Clinical Department and the organization.
Scope of The Role:
- Country Auditing
Infection Prevention and Control Audit - Crash Cart Inventory Usage
- General Inventory Usage
- Development of Quality Management tools
KEY RESPONSIBILITIES:
Country Auditing
- Develop the calendar for major audits for approval by the clinical team and conduct audits based on the calendar (biannually in each center)
- Coordinate audit logistics and prepare requisite audit reports for management
- Provide feedback to center level and corporate staff on the outcomes of each audit exercise
- Manage and continuously update the action items tracker
- Identify key issue areas across the centers and follow up with the clinical team to ensure they are addressed
- Assess audit tool for evidence-based changes, and propose any new tools as audit needs change
- Continuous audit checks and standards adherence implementation
- Audit report outcome implementation
- Conduct Audits of newly completed Centres, Operations Set -Up and Clinical Staging.
- Develop and enforce the minor audits calendar and communicate to the rest of the clinical teams
Train staff on conducting minor audits and follow up to ensure that this is done effectively
- Liaise with center level nurses to conduct audits across all the centers
- Assist the nursing and clinical teams in report writing
- Provide minor audits feedback to corporate as well as center teams as appropriate
- Manage and continuously update the action items tracker
- Identify key issue areas around minor audits and work with the clinical team to address them
Infection Prevention and Control Audit
- Audit of Infections rates in the Dialysis Unit
- Audit on adherence to handwashing bundles
- Audit of adherence to Catheter site care bundles
General Inventory Usage:
• Manage the inventory usage review process with center level teams – including reviewing the inventory usage tracker, scheduling center level meetings, and writing corporate facing reports
Crash Cart Inventory Usage:
• Managing inventory review process for crash carts
Quality Management:
Partner with Senior Management including the Country Medical Director, Director of Nursing and Chief Medical Officer to develop and implement new Quality Management tools and initiatives as needed
- Oversee clinical Quality protocols development and implementation
- Clinical competency continuous assessment
- Oversee quality of proactive and reactive reporting systems
- Center SOP protocols and process adherence.
- Oversee Quality in the clinical outputs and Emergency Care from within dialysis units impacting patient care
- Oversee Quality of operations and audits
- Prepare schedule for travel
Key Performance Indicators:
- Quality of life in dialysis
- Dialysis Quality Index
- Quality meetings – center level (multidisciplinary).
Desired Competencies:
- Diploma or degree as a Clinical Officer plus requisite registration in Kenya
- At least 2 years working experience as a Clinical Officer
- Audit experience is a plus
- Proactive communicator
- Team player with a positive attitude and ability to influence Staff
- Knowledge of Swahili a bonus
- Passionate about bringing quality care to units
• Willing to travel approx. 50% to 75% of the time
Time conscious and able to work with strict deadlines
How to Apply: Submit your updated CV and cover letter
to [email protected] with the subject line: Quality Assurance Officer
