Job Purpose
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are self-driven and hungry to grow then this role is just for you!
What Will Your Main Responsibilities Be
- Develop and execute a customer strategy and business plan with a strong collaboration of his/her team.
- Responsible for the achievement of turnover and the P&L of his/her customers for the category as well as for the implementation and the optimization of the category strategies within the customer.
- Work in close collaboration with the Marketing team for the category input, and with customer strategy and planning for the customer/channel plan.
- Develop optimal integrated promo plan (incl. selling the plan to the customer) and manage promo investments.
- Close the deal with the customer by negotiating the trade terms, trade funding, and counterparts according to the strategy on all categories.
- Prepare detailed analyses on projects, NPDs or on any sales data to bring data-driven decision making alive.
- Monitor customer performance by tracking customer business performance (both primary sell-in and till sales sell-out) and market share for all categories and support in collecting market insights.
- Strong liaison with internal business support from Marketing, Customer Strategy and Planning and related functions in order to ensure smooth and efficient operations to support the business and customer growth plan.
Cross-Functional Collaboration
- Collaborate closely with the customer strategy and planning, marketing, and other business teams to ensure alignment and effective communication to meet the customer growth needs and how we through business intelligence sharing and data-driven decision making.
- Participate in meetings and contribute to discussions related to modern trade customers & data.
Essential
Experiences & Qualifications
- At least 2 year’s customer facing experience.
- Strong track record of performance
Desirable
- At least 4 years in a customer-facing role, managing tier 2 supermarkets.
Skills
- A degree from a reputable college or university.
- At least 2 years in customer management or key account management.
- Strong planning skills.
- Innovation mindset
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite, especially Excel.
Leadership
- You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
- Critical SOL (Standards of Leadership) Behaviors
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
- AGILITY: Explores the world around them, continually learning and developing their skills.
