We’re hiring a new front office assistant in our Mombasa head office. Apply today or share this post with your network.
Company Description
Urban Limited is a forward-thinking construction company committed to excellence, sustainability, and social impact. We prioritize eco-friendly practices by using sustainable materials, promoting energy efficiency, and reducing waste. Our focus on community development includes creating jobs, supporting local businesses, and enhancing infrastructure.
We also value diversity, equity, and inclusion, fostering a workplace that encourages growth for all employees. By promoting work-life balance and employee well-being, we cultivate a supportive environment. Together, we strive to build not just structures, but thriving, sustainable communities.
Role Description
This is a full-time on-site Front Office Assistant role located in Mombasa County, Kenya. The Front Office Assistant will be responsible for tasks such as interpersonal communication, phone etiquette, appointment scheduling, providing administrative assistance, and utilizing clerical skills.
Responsibilities
Preparation of sales documents
Participation in stock takes
Organizing and maintaining physical and electronic filing systems
Responding to all customer inquiries in a polite and timely manner
Welcoming visitors in a warm and friendly manner, and answering any questions visitors have
Receiving deliveries, distributing incoming mail
Qualifications
- Interpersonal Skills and Phone Etiquette
- Appointment Scheduling and Administrative Assistance
- Clerical Skills
- Strong organizational skills and attention to detail
- Ability to multitask and work in a fast-paced environment
- Proficiency in Microsoft Office applications
- Previous experience in a similar role is a plus
Job Specifications And Qualifications
- Diploma in Business Administration, Communication, Front Office or related area.
- At least 2 years’ relevant work experience.
- Proficiency in MS Office Suite
Key Competencies
- Outstanding communication skills (written and verbal).
- Strong Problem-solving & Crisis Management skills
- Strong Phone Etiquette skills
- Ultimate customer service skills
- Ability to multitask and prioritize tasks in a fast paced environment
- Attention to detail and organizational skills
- Have a professional appearance and demeanor
- Strong interpersonal skills
- High Integrity skills
- Effective Time Management skills
- Great interpersonal skills.
