Earnipay is a finance and people solutions company dedicated to helping businesses solve their Finance & People Operations Challenges.
We are recruiting to fill the position below:
Job Title: Relationship Manager
Location: Lagos
Job type: Full-Time
Reports to: Sales Manager
Department: Sales Department
Key Responsibilities
- Credit Solutions: Assess the financial needs of businesses and provide customized credit solutions to meet their requirements. Monitor and manage credit portfolio, ensuring timely collections and minimal delinquencies.
- Onboarding Businesses: Identify and target potential business clients for Earnipay’s business management platform. Guide new clients through the onboarding process, ensuring a smooth and efficient transition to our platform.
- Relationship Management: foster and sustain robust relationships with existing clients and proactively identify opportunities to up-sell and cross-sell additional services and products.
- Cross-functional Collaboration: Collaborate closely with internal departments such as product, marketing, and customer success to ensure a unified and comprehensive approach to client management.
Key Performance Indicators (KPIs)
- Number of new relationships established within the target demographic.
- Retention rates of onboarded clients.
- Feedback integration to improve services and strategies
- Client engagement levels and satisfaction scores.
- Revenue growth from acquired relationships.
Requirements
- Experience: 3–5 years in sales, relationship management, or client-facing roles, preferably within the banking or fintech sector.
- Network: Established connections at ABO-BO levels in banks will be highly advantageous.
- Education: Bachelor’s degree in Business, Finance, Marketing, or a related field.
Skills:
- Strong interpersonal and communication skills.
- Proven ability to build and maintain long-term professional relationships.
- Analytical mindset to understand client needs and propose tailored solutions.
How to Apply
Interested and qualified candidates should:
Click here to apply
