Title: Customer Service Officer
Vacant position: 1
Work Station: Dar es Salaam
Basic Job Functions
• World class Customer assistance and Support to ensure customer delight
• Relationship management with customers, follow up and collecting feedback
• Compliance and policy adherence to ensure standard operations
• Maintain high confidentiality of customer information
• Reports and Administrative functions.
Job Qualification & Experience
• Diploma in any related field
• Proficiency in computer applications.
• Experience in handling customers queries, is an added advantage
Additional attributes
• Good communication skills
• Good Customer care skills
• Possess analytical and reporting skills
• Good problem analysis and solving skills
• High emotional intelligence
Application Mode:
Qualifying candidates MUST send thier CV & Cover letter attached with all academic certificates.
All application MUST send through electronically through Email address: [email protected]
Email subject: CUSTOMER SERVICE OFFICER
Deadline: 5, February 2025
