Job Description
This role is within the application development and support section of the ICT organization but specifically focusing on core system analysis, development, and support.
KEY TASKS AND RESPONSIBILITIES
- Provision of support for innovation projects
- Provide a defined level of ICT support to business innovation initiatives including identification and fulfilment of resource requirements, dependencies and schedules
- Provision of technical (technology) advise to the business to maximise positive technology impact to the business innovation initiatives; and
- Working on specific innovation assignments identified by the business.
- Execution of the internal development of ICT solutions
- Identification and research on leading technology trends affecting the financial services sector
- Driving engagements with the business to embed the innovative use ICT systems in the Group
- Facilitation of technology & business focus group discussions on technology trends and innovation initiatives
- Engagement of external partners with relevant technologies and ideas relevant for business innovation
- Facilitating and driving internal business analysis to enable understanding of product and customer base required for service innovation
- Facilitating the integration of internal and external data and effective integrated understanding of the business environment
- Development of business applications to satisfy evolving business requirements
- Collation of business requirements and development of applications to fulfil these defined business needs
- Undertaking the customisation of ICT solutions for business using both internal and external resources
- Co-ordinating the deployment of external development resources.
- Application of the defined application/ solution development framework in the development of innovative solutions for the business.
- Process engineering – assists in the continued review of systems and processes (e.g., contracts, procedures & policies, etc.). Implementing improvements to develop client experience and financial control
- Execution of defined ICT service support programs
- On-going monitoring of ICT support activities and programs
- Reporting performance against expectations and addressing the gap with service delivery management
- Evaluating the business training needs and developing appropriate training programs
- Provide ICT consultation for the business
- Establish and drive ICT initiatives in each business to unlock technology value for the business
- Champion ICT mediated/driven change management programs
Qualifications
- Bachelor’s degree in software engineering, computer science or equivalent.
- 4+ years of total experience.
- 2+ years of strong and demonstrated experience in development of web and mobile solutions is desired.
- Experience in web service/API development.
- Experience in business systems analysis
- Experience working in the short-term insurance is desirable with a focus on managing core systems for health and P & C.
Skills
Competencies
Action Oriented
Business Insight
Cultivates Innovation
Decision Quality
Ensures Accountability
Manages Complexity
Nimble Learning
Optimizes Work Processes
Education
Closing Date
30 January 2025 , 23:59
