Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.
1). Senior IT System Administrator
Requisition ID.: 15542
Location: Victoria Island, Lagos
Employment Type: Full-time
Categories: Information Technology
Overview
- We’re seeking a Senior IT System Administrator to oversee the installation, maintenance, and management of our IT infrastructure.
- This includes ensuring the stability and performance of servers, storage systems, virtualization environments, cloud services, and other critical infrastructure components.
- You will also implement and enforce security measures to safeguard our information assets.
- This role requires strong technical expertise, excellent leadership capabilities, and a proactive approach to maintaining and optimizing IT systems.
Helping people thrive and grow in the modern digital world.
- YNV Group has been building successful businesses that deliver long-term value since 2010.
- As a privately owned holding company, we excel at identifying and addressing unmet market needs. With a global workforce of over 6,000 employees across the Americas, EMEA, and Asia, our portfolio spans technology, real estate, and financial services.
- Led by industry experts committed to sustainable growth and innovation, we prioritize building lasting relationships with our clients and partners, ensuring their needs remain central to our approach.
- The brands in our portfolio include: TeKnowledge, Everty, Sandglass, Monifai and Smart Factoring.
Responsibilities
- Maintain and optimize all aspects of IT infrastructure to ensure uninterrupted operation
- Implement and maintain infrastructure solutions, including servers, storage systems, virtualization technologies, and cloud services
- Establish and enforce security policies and procedures to safeguard company data and resources
- Perform regular system backups and implement disaster recovery procedures to ensure business continuity
- Collaborate with other teams to provide technical support and resolve infrastructure-related issues
- Ensure compliance with IT policies, standards, and best practices
- Participate in IT audits, such as ISO and SOC audits
- Plan and implement infrastructure upgrades and capacity expansions to meet future business requirements
- Stay current with industry trends and emerging technologies to recommend and implement innovative solutions.
Qualifications
- 5+ years of experience in managing IT infrastructure in a corporate environment
- Proficient in server administration, storage management, virtualization technologies, and cloud services
- Strong understanding of networking concepts, infrastructure security, and disaster recovery planning
- Experience with IT service management practices and tools
- Ability to troubleshoot complex infrastructure issues and perform root cause analysis
- Certification in relevant technologies (e.g., Microsoft Certified: Azure Administrator, VMware Certified Professional) is a plus
- Experience with DevOps Infrastructure Automation is a plus
- Excellent communication and leadership skills
- Self-motivated, detail-oriented, and able to work effectively in a team environment.
2). Technical Support Engineer – Dynamics CRM
Requisition ID.: 5050
Location: Victoria Island, Lagos
Employment Type: Full-time
Categories: Technical Support
Overview
- We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.
- You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.
- This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and should provide quick and accurate support.
Accelerating Progress. Securing Futures.
- At TeKnowledge we help governments, businesses, and technology providers not only navigate but thrive in today’s complex technology landscape.
- Our services provide unparalleled value and impact to our clients across cybersecurity, advanced technical skilling, and enterprise technical support.
- We are committed to enabling technology, AI, CX, and security, uniquely positioning us in the market, and ensuring our customers are equipped to achieve their strategic goals.
Responsibilities
- The Microsoft Dynamics CRM team provides support for top-of-the-line business applications from Microsoft, their partners, and their customers around the globe, including Dynamics 365 Customer Engagement (CRM), and Microsoft Power Apps and Flows etc., a next-generation software integration/automation.
- First-level Support Engineers work directly with customers on cases, maintaining communication via phone, email, and remote support screensharing.
- To resolve issues quickly, you will collaborate with peers, technical leads, high-level Microsoft engineering teams, and other product teams.
This role will:
- Act as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
- Diagnose and resolve technical issues in Microsoft Dynamics CRM
- Research questions using available information resources and advise customers on appropriate action
- Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
- Collaborate with subject matter experts and escalation managers when additional support is needed
- Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved
- To use professional business language when communicating verbally or in written with the customers.
- Comply with and execute appropriately all specific tasks related to the position or ad hoc tasks
Qualifications
Dynamics CRM is a good fit for you if possess the following:
Main Skills / Competencies Requirement:
- Fluency in English (written and spoken)
- Must have completed the compulsory 1-year NYSC or have an exemption certificate
- Time Management and multitasking
- Superior researching, problem-solving and troubleshooting skills
- Excellent customer service skills (customer centric)
- Adaptability to work independently and as part of a team, bringing in experts when needed
- Passion for technology
- Self-learner, striving for continuous development
- Technical / Analytical thinking
- Basic computer usage skills
- Ability to work in dynamic environment and adapt to changes
- Ability to work under pressure.
Nice-to-Have Skills / Competencies:
- Microsoft Dynamics CRM
- SQL Server
- Exchange
- SharePoint
- Azure
- IIS
- Active Directory
- Windows Server 2012 R2.
3). .NET Developer
Requisition ID.: 15548
Location: Victoria Island, Lagos
Employment Type: Full-time
Categories: Information Technology
Overview
- TeKnowledge is looking for a .NET Developer to be a key player in our Product Development Outsourcing business.
- Our developers love to learn and have a passion for technology.
- They’re known for their expertise in solving the most complex tech challenges while having fun and being part of a dynamic and collaborative team.
Accelerating Progress. Securing Futures:
- At TeKnowledge we help governments, businesses, and technology providers not only navigate but thrive in today’s complex technology landscape.
- Our services provide unparalleled value and impact to our clients across cybersecurity, advanced technical skilling, and enterprise technical support.
- We are committed to enabling technology, AI, CX, and security, uniquely positioning us in the market, and ensuring our customers are equipped to achieve their strategic goals.
Responsibilities
- Develop IT software solutions including APIs and microservices
- Participate in and support the Agile framework roles of planning, programming, testing, and analysis
- Provide ongoing level 2 support for IT software solutions
- Participate in technical workshops and learning sessions with IT support stakeholders to ensure the continued stability and availability of the developed software solutions
- Fulfill additional tasks as required by direct management.
Qualifications
- Bachelor’s Degree in Computer Science, Engineering, or another related field
- Must have completed the compulsory 1-year NYSC or have an exemption certificate
- 2 – 4 years of direct programming experience
- Deep understanding of the software development lifecycle
- Strong analytical and problem-solving skills
- Excellent organizational skills as well as an ability to manage, prioritize, and execute multiple projects simultaneously whilst meeting deadlines
- Proven success as a .NET Developer
- Comprehensive understanding of the ASP.NET framework, SQL Server, and design/architectural patterns (e.g., CLEAN Architecture) and grasp of different architecture styles/APIs including REST and RPC
- Experience in the finance or fintech sector is a plus
- Excellent communication skills and impeccable attention to detail
- Professional fluency in English is vital, both written and spoken.
How to Apply: Interested and qualified candidates should use the links below to apply:
