IT Officer

QFA Nigeria Limited (Krispy Kreme) is a multi-brand dining and delivery company operating a portfolio of delicious food brands including international icons and our own home-grown favourites.

Job Title: IT Officer

Location: Abuja (FCT)

Employment Type: Full-time

About the Role

• We are seeking a highly motivated and experienced IT Officer to join our dynamic team in Abuja.
• The successful candidate will be responsible for providing technical support, maintaining computer systems, and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities

• Provide technical support: Diagnose and troubleshoot hardware and software issues for end-users.
• Maintain computer systems: Install, configure, and maintain computer hardware and software, including workstations, servers, and peripherals.
• Network administration: Manage and maintain the company’s network infrastructure, including routers, switches, and firewalls.
• Data backup and recovery: Implement and maintain data backup and recovery procedures to ensure business continuity.
• Security: Implement and enforce security policies to protect company data and systems from threats.
• Software updates: Install and test software updates and patches.
• Inventory management: Maintain an accurate inventory of all IT equipment.
• Project support: Participate in IT-related projects as needed.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3 – 5 years of experience in IT support and administration.
• Strong knowledge of Windows operating systems, Microsoft Office Suite, and networking fundamentals.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Salary & Benefits

• Competitive salary (N100,000 – N150,000 monthly.) and benefits package.