Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role of Relationship Manager – Quality Management.
Job Purpose
The role holder will be responsible for implementing effective recovery strategies, minimizing financial losses, and ensuring the timely resolution of non-performing loans (NPLs). The liaison person with bank units and service providers on loan monitoring and hard recovery.
Key Responsibilities
- Manage the quality of distressed loan accounts in the sector, including slippages into Watch and NPLs.
- Ensure timely issuance and posting of demand notices for delinquent asset finance and IPF facilities, in line with bank policy.
- Oversee full IPF management on defaulted facilities, ensuring prompt cancellation and refund processes.
- Act as the key DRU liaison manager to ensure compliance with sector recovery guidelines, including repossession orders, restructures, auctions, legal cases, and write-offs.
- Manage insurance renewals for bank-financed assets according to contract lending covenants.
- Monitor the performance and review of tracking devices panel
- Take direct ownership of the top 30 NPL accounts, including engagement and visits.
Qualifications
Qualifications & Experience
- A university degree in management or business-related area from a recognized learning institution.
- KCSE mean grade – C+ and above
- At least six (6) years of experience in commercial credit, financial analysis, or banking, three (3) years of which must be at management or supervisory level.
- Strong understanding of credit assessment, risk management, and portfolio development, preferably in quality management or credit.
- Ability to build and maintain high-value client relationships.
- Strong understanding of credit processes.
Key Competencies & Skills
- Goal-oriented with the ability to work with minimal supervision
- Excellent analytical and communication skills
- Excellent interpersonal skills
- Strong verbal and written communication skills
- Demonstrates high standards of integrity
- Skilled negotiator
Organization
Equity Bank Kenya Ltd
Employment Type
Regular
Job Level
Non-Management
Job Shift
Day Job
Job Posting
Jan 20, 2025, 12:00:00 AM
