Customer Care Representative

The Vault Recruitment (TVR) is a fast growing recruitment firm specializing in connecting top talent with SME’s and Startup organizations. Our team of experienced recruiters understands the unique needs and challenges of the modern job market and uses our extensive network and industry knowledge to find the best candidates for our clients.

Job Title: Female Customer Care Representative

Location: Berger, Lagos

Employment Type: Full-time

Vacancy Code: LOGICS001

Job Description

• We are seeking a passionate and experienced Customer Care Representative to join our team.
• The ideal candidate must be customer-focused, detail-oriented, and ready to resume immediately.

Responsibilities

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about products and services.
• Resolve customer complaints and escalate issues as needed.
• Maintain a positive and professional attitude when handling customer concerns.
• Keep records of customer interactions, transactions, and feedback.
• Collaborate with team members to ensure excellent service delivery.

Requirements

• Minimum of 2 years of experience in a customer care role.
• Must live close to Olowora, Berger, Lagos.
• Strong verbal and written communication skills.
• Problem-solving skills and the ability to work under pressure.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Must be available to resume immediately.
• Females only (for gender balance).

Salary

• N80,000 / Month.