Italian Coffee Ventures is a trading company with large stocks of luxury coffees from different brands like Nespresso, Caffitaly Lavazza, illy, Dolce Gusto, and more popular coffee brands as well as Coffee Machines and Accessories.
Job Title: Customer Service Officer
Location: Ikeja/Alausa, Lagos
Employment Type: Full-time
Responsibilities
- Answering questions about a company’s products or services
- Processing orders and transactions
- Resolving issues and troubleshooting technical problems
- Delivering information about a company’s offerings
- Providing proactive customer outreach
- Handling customer complaints
- Collecting and analyzing customer feedback
- Responding to customer reviews
- Tracking customer service KPIs and metrics
Application Closing Date
24th January, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
