The Strategic Content Coordination (SCC) Specialist oversees online public engagement through the Mission’s digital properties (social media, mobile). Oversees the selection and production of strategic content for distribution in multiple digital and traditional formats to Tanzanian audience groups. Develops the policies, procedures, and guidelines necessary for Mission use of evolving digital technologies. Coordinates Public Diplomacy (PD) strategic planning, audience research, and program evaluation and measurement. Develops policies, procedures, and guidelines for external Mission communication in crisis situations.
Click this link to view a full position description: https://tz.mwp.usembassy.gov/wp-content/uploads/sites/72/2025/01/MAJOR-DUTIES-Strategic-Content-Coordination-Specialist.pdf (PDF 168KB)
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Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
Security certificate; and
Medical certificate
All selected candidates will be subject to a background investigation and a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and clearances/certifications or their candidacy may end.
Education Requirements:
A university degree in Communications, Journalism, Business, Marketing, or related major is required.
Please address this factor in your ERA application under Education.
Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
Qualifications:
Experience:
Four (4) years of experience is required, with public engagement, communications, or market research and analysis as components of the work. Experience must include designing and executing multimedia campaigns in digital and traditional formats.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
Level 4 (Fluent) Speaking/Reading/Writing English is required. Level 4 (Fluent) Speaking/Reading/Writing Swahili is required.
Please address this language requirement in your ERA application.
Job Knowledge:
Detailed knowledge of traditional and digital communication preferences of Public Diplomacy target audiences in Tanzania is required. Comprehensive knowledge of target audience groups, including regional, demographic, ethnic, socioeconomic, cultural, and linguistic factors and the influence of religious, cultural, and educational institutions in shaping Tanzanian attitudes, is required. Detailed knowledge of commercial marketing techniques, market (audience) analysis and analytics, and customer service is required. Knowledge of trends in regional and international communications patterns and how they affect the Tanzanian communications landscape is required. Knowledge and understanding of how to identify engagement opportunities and how to leverage them within the societal norms of that community are required. Must have knowledge of commercial and regulatory aspects of digital marketing and advertising products and services.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
Analytic Skills: Must be able to perceive the emergence of new influencers and changing preferences in information consumption; assess the impact of evolving content formats and delivery channels; and lead cross-section analysis to modify approaches for enhanced outcomes.
Communication and Interpersonal Skills: Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to engage key Tanzanian communications, broadcast, marketing, and ministry officials. Must be able to create and host online conversations designed to build relationships with the public on foreign policy issues. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures. Must have excellent written and oral communication skills, including the ability to develop, write, and edit materials for broadcast or digital dissemination in both English and Swahili. Must be able to speak publicly and interview for evaluation purposes. Must be able to interpret between English and Swahili for professional briefings.
Management Skills: Strong management skills are required, including the ability to develop policies, procedures, and guidelines in response to changing communication technologies, formats, and internal Mission preferences for sharing strategic content; the ability to convene groups, reach consensus, and develop recommendations is required. Must be able to manage projects and oversee budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content through preferred channels for optimal target audience impact. Must be able to finalize agreements with partner institutions and manage their fulfillment. Must have good supervisory skills and the ability to obtain results from employees and contractors in order to maintain project objectives and meet deadlines.
Technical Skills: Must have detailed knowledge of and the ability to use social media, digital and mobile platforms, graphic design and photo editing software, photo and video sharing sites, podcast creation tools, and basic photo and video skills. Must have good numerical skills to be able to use and develop statistical analyses of audience segments and report on the impact of Public Diplomacy operations. Must have knowledge of how digital platforms are managed, to include software licenses, role-based permissioning of accounts, account management, and various levels of functionality built in to manage these platforms. Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools (internet and Google Analytics) and standard information retrieval practices and procedures are required.
Please address this factor in your ERA application under Major Duties and Responsibilities.
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Benefits and Other Info
Benefits:
Agency Benefits:
The U.S. Mission in Tanzania offers compensation package that may include health, separation, and other benefits.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.
Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
AEFM / USEFM
Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
The following apply to Locally Employed (LE) staff only:
Current employees serving a probationary period are not eligible.
Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
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How to Apply
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
To request a reasonable accommodation, please contact the HR Office at [email protected]
Diversity, Equity, Inclusion and Accessibility (DEIA) Statement
The US Mission to Dar es Salaam, Tanzania values a workforce of different backgrounds, cultures, and viewpoints.
We foster a diverse, equitable, inclusive, and accessible workplace where employees can be themselves. We strive to create a welcoming environment for all, and we invite qualified applicants from diverse backgrounds to apply.
Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.
All Applicants:
Proof of Citizenship
Work Permit (if applicable)
University Degree
University Transcript
In addition, Eligible Family Member (EFM) Applicants must submit:
Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
Passport copy
DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
SF-50 (if applicable)
Next Steps:
Applicants who are shortlisted and invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For more information on applying for jobs or employment with us, please visit the U.S. Mission website https://tz.usembassy.gov/embassy/jobs/ and follow us on social media at
Facebook: https://www.facebook.com/usembassytz/
Instagram: https://www.instagram.com/usembassytz/
X (formally Twitter): https://twitter.com/usembassytz
Thank you for your application and your interest in working with us.
How to Apply:
Please follow the link provided below.
