Job Summary
To support the team by providing operational support in the Underwriting Department processes. To assist evaluate and accept risk as per the set underwriting guidelines and provide support to the underwriters.
Job Description
Accountability: Operational Process Support
- Attend to customers and intermediaries’ questions.
- Reconciliation of clients’ accounts department.
- Follow up on renewals.
- Processing policy documents for the new businesses
- Invite and dispatch renewal notices.
- Issue endorsements. i.e renewal, additions, and deletions.
- Issue motor certificates, marine certificates, and yellow cards
- Assist to Process Loss ratio reports and review accounts performance.
- Assist claims department by providing the required documents and details within the prescribed TATs.
- Ensure retention of existing accounts
- Adhere to the debt management guidelines.
Education
Further Education and Training Certificate (FETC): Human and Social Studies (Required)
