Role responsibilities
- Manage the entire sales process, including order handling, approvals, and coordination with production, warehouse, and accounts for prompt dispatch of products.
- Address and resolve sales team and customer complaints, including logistical issues and credit term compliance.
- Process and validate orders from regional sales managers, walk-in customers, and telephone sales.
- Monitor and control pricing, ensuring adjustments are timely, margins are maintained, and approvals are aligned with company policies.
- Analyse channel and category performance trends, providing actionable recommendations to enhance business outcomes.
- Support business operations by preparing proposals, validating quotations, assisting in tender processes, and creating performance reports.
- Conduct planning and forecasting by tracking inventory, supporting annual and rolling estimates, and providing input for business growth.
- Generate and present comprehensive sales reports, dashboards, and analytics to support decision-making and performance tracking.
- Maintain and update key performance indicator dashboards, automate regular reports, and provide insightful data analysis to improve operations
- Assist in compiling annual sales revenue budgets.
- Monitor CRM usage by the sales team.
Qualifications/skills & competencies
- Minimum of Bachelor’s degree/ Diploma preferably in a business-related field
- Minimum of 2 years’ work experience as a Sales Administrator, Analyst or related role
- Proficiency with Microsoft Excel and Power Point is required; familiarity with data query / data management tools extremely helpful (Access, SQL, Business Objects)
- Knowledge of statistical principles
- Data visualization best practices, with an eye for detail
- Excellent communication skills, both written and oral
- Energy for collaboration and diplomacy across teams
- Deep analytical skills, strong out-of-the-box thinking and a curious mind
- Ability to thrive in a high growth & start-up environment
- Strong prioritization and time management skills
- Planning, coordination, work monitoring and problem resolution skills
- Ability to outline and communicate effective objectives and action plans
- Good knowledge of conducting quantitative as well as qualitative analysis including building models, prior data mining and online market research
- A go-getter, enthusiastic, results oriented with excellent communication and presentation skills
How to Apply
Email: [email protected] Only applicants who complete the application form that is provided on email after sending CV and cover letter to above email will be considered. Shortlisting for interviews will be done on a rolling basis. Email subject line must read: “Sales Admin-2025” to reach us by 14th January 2025.
