Job Summary
- Manage the operations for assigned general ledgers (Cash Management Operations GLs) as guided by Absa policies, ERMF and regulatory framework put forward by the Central bank.
- Work to ensure that we maintain a satisfactory control environment i.e. MCA/CE testing are done as per required frequency, CPA testing done, 4DX manager implementation happens on a weekly basis.
- Co-ordinate to ensure timely submission of Audit information requests.
- Conduct cross -functional engagements with functions that have CMO GL related issues and monitor progress. An escalation matrix may be applied in the event of non -resolution.
- Support with Internal customers information requests as prescribed with the expected business requirement.
Job Description
Pursue Growth & Protect returns, 25%
Outputs:
- Minimize Financial losses arising through Frauds/ Operational losses through daily reconciliation and management of items in exception.
- Ensure that the issues highlighted through reconciliation are followed up and closed in a timely fashion. Minimal Unjustifiable items outside business and unreconciled balances. Escalation Matrix to be used where necessary.
- No irregular balances reported.
- Leave Utilisation is adhered to thereby minimizing any impact to the business
Customer 10%
Outputs:
- Respond to Internal customer queries within 24 hours of receipt of request.
- Introduce innovative ways to save the business time, money and resources.
- Process gaps identified and shared with the business for solutioning and strengthening the process.
- Hold periodic engagements with Cash Management Operations to drive closure of issues
Colleague: 35%
Outputs:
- Ensure adequate training of relevant Reconciliations staff in key areas of reconciliations, controls and procedures i.e., Control environment.
- Reward & Recognition for Excellent performance
- Employee engagement demonstrated in the closure of outstanding items.
- Participate in all departmental team building events.
Risk and control: 30%
Outputs:
- Oversight over the control environment ensuring timely actioning of items and updating of control related items.
- Escalate any items requiring intervention to the Head of Reconciliations.
- Drive the right culture around 4Dx within the team through individual commitments /actioning of items.
- Develop problem statements around Cash management GLs with agreed remedial actions / timelines to allow us effectively track on-boarding onto the Intellimatch system
- Team Lead Action; Hold weekly engagements for Intellimatch related GLs & track progress of remedial actions to bring up the auto-match rate to at least 90%
- Ensure timely implementation of corrective actions for reconciliations exceptions identified through month end reviews.
- Apply the highest standards of controls and risk management practices, behaviours and embed a positive risk and control culture.
- Demonstrate prudence, sound judgement, appropriate and timely escalations in the management of all types of risk applicable to this role
Education
National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)