
Job purpose
The role holder will be responsible for assisting the Human Resource Manager in handling and coordinating human resources programs, policies and activities in the business which include recruitment and retention, talent management, performance management, employee relations, payroll, learning & development and staff records. The role will report to the Human Resource Manager.
Key responsibilities |
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Key Performance Measures |
· Turnaround time in recruitment
· Compliance to legal, regulatory and operational requirements · Turnaround time for payment of salaries and statutory returns · Accurate & updated staff records · Tracking completion of planned learning programs |
Working Relationships |
Internal relationships · All staff · Payroll team External Relationships: · External service providers · Regulators · Various vendors |
Knowledge, experience and qualifications required
Knowledge, experience and qualifications required |
1. Bachelor’s Degree in relevant field
2. Diploma in Human Resource Management 3. 2- 4 years’ experience in generalist human resources management |
Essential Competencies |
1. Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
2. Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. 3. Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. 4. Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals. 5. Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. 6. Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.
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