Be Part Of The World’s Largest Logistics Company
Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.
At DHL Supply Chain South Africa, we’re looking for…
Snr Manager: Business Development – East Africa
Job Purpose:
Implement business development plans and processes to generate new/ additional business, maximize profit and grow market share in line with business strategy, financial objectives, Group guidelines and policies.
Key Responsibilities:
- Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
- Deliver complex projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects.
- Deliver market studies and feasibility studies to assess market potential and analyse target groups.
- Prospect new business development opportunities through market research, developing marketing initiatives, etc.
- Initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities.
- Assess prospective customer needs and matches these with DHL’s services.
- Develop leads, conduct pre-proposal visitations, prepare complex proposals, and conduct negotiations to close.
- Acquire, develop and maintain relationships with prospects and potential key accounts including prospects highest buying levels and coordinate the activities of prospect-focused teams.
- Aggressively seek and initiate new business relationships with non-buying accounts that have been targeted by the company.
- Partner with local, district and regional management to coordinate customer requests and services that are being promoted.
- Be aware of key trends and developments impacting business impacting own business development plans.
- Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management.
- Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined.
- Convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices and approach.
- Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed.
- Successful delivery of new business opportunities
Qualifications and Experience:
- Essential: Matric
- Essential: Degree or equivalent
- Minimum of 6 years of experience in Sales or Account Management.
- Experience in Contract Logistics Industry.
Competencies, and Skills:
- New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition,
- Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change
- Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DHL Business Knowledge, Business
- Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing,
- Feedback, Presentation & Storytelling, Facilitation
Stakeholders:
- Convince other subject matter experts to accept new concepts, practices, and approaches.
- May cooperate with and coordinate 3rd parties e.g., external service providers.
- Build strong, trusting cross-functional relationships with DHL managers.
- Understand customer and key stakeholders’ interests and concerns and advise direct reports, customers and key stakeholders.
- Provide technical guidance to line managers and employees.
Management Responsibility:
- Individual contributor who may manage two or fewer employees
- May direct the work of other lower-level professionals or manage processes and programs
- Coach, review and delegate work to lower-level professionals
Languages:
- Proficiency in English, both verbal and written.
