IT Assistant

Context
Under the overall supervision of the Resource Management Officer, and the direct supervision of the Information Management & Technology Officer the candidate will be responsible for the carrying out the following duties and responsibilities

Responsibilities

  1. Setup and maintain the IT equipment for the users in office.
  2. Install and maintain Internet connections for the office.
  3. Install and administer the security for various system and network components, including access to internet, protection against viruses.
  4. Provide the user support for MS Windows, and MS Office, as well as for other programs used in the office.
  5. Analyze computer systems; recommend new systems and/or enhancements in the functionality of the existing systems.
  6. Implement the proper backup/restore, data validation and security procedures to assure data integrity and availability.
  7. Identify and support technology solutions for database related support.
  8. Assist in administration of Database Server and fixing of database related problems.
  9. Run Database queries and procedures.
  10. Assist in maintenance of systems, sub systems and modules of mission database in accordance with the needs and requirements of each program and project.
  11. Provide user support, and training to use, operation, and maintenance of the databases and assist in the implementation of all auxiliary sub systems and modules.
  12. Other related duties as required.

Qualifications

Education
  • University Degree in IT, Computer Science, or related field with minimum 2 years of experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
  • Knowledge of Microsoft Operating Systems, Server Administration, Networking and Desktop applications and Databases.
  • Knowledge in TCP/IP Networking
  • Knowledge of LAN/WAN Technologies
  • Experience in the following tools: MS SQL Server, C++, MS Access is a plus
  • Any certification is a plus: CCNA
Skills
  • Technical Proficiency
  • Networking Skills
  • Cybersecurity Awareness
Languages
  • English
  • Kiswahili
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

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