To Implement first-line fraud risk management for Business & Commercial Banking, develop prevention and detection strategies to mitigate fraud risk, ensure a consistent and seamless customer experience, balance fraud prevention with minimising customer friction and collaborate with relevant departments to enhance fraud risk management capabilities
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Related course and a Certified Fraud Examiner certification would be added advantage
Experience Required
Risk Management
Experience in managing fraud for Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime and digital fraud. Understands fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
Personal and Business Banking
Business knowledge of Business Banking products
3-5 years
Experience in various Fraud environments such as Transactional Fraud, Application Fraud, On-line Fraud, Loss Control. Requires sufficient experience and understanding the banks products and operations, including branch, business units, Voice Branch, Card , Digital and Transactional operations.
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Embracing Change
- Examining Information
- Exploring Possibilities
- Generating Ideas
- Interpreting Data
- Meeting Timescales
- Providing Insights
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Compliance
- Digital Analytics and Reporting
- Risk Awareness
- Verbal Communication
- Fraud Management
