Job Title: Restaurant Manager
Location: [ Mabushi-Abuja]
Job Type: Full-Time
Job Summary:
We are seeking an experienced and motivated Restaurant Manager to oversee the daily operations of our establishment. The ideal candidate will bring a passion for hospitality and customer service, along with industry knowledge of the hospitality sector. You will play a critical role in ensuring our restaurant delivers an exceptional guest experience while maintaining high operational standards.
Key Responsibilities:
1.Operations Management:
• Oversee daily restaurant operations, ensuring all procedures and standards are met.
• Manage inventory, order supplies, and ensure timely stock replenishment.
• Monitor the restaurant’s expenses, control costs, and maximize profitability.
2.Customer Service Excellence:
• Ensure exceptional customer service standards, addressing customer feedback and resolving any issues promptly.
• Foster a welcoming and friendly atmosphere for guests and staff.
• Implement strategies to improve guest satisfaction and retention.
3.Staff Supervision and Development:
• Recruit, train, and manage restaurant staff, ensuring all team members understand their roles and responsibilities.
• Schedule shifts and manage employee time to maintain efficient operations.
• Conduct regular performance evaluations and provide constructive feedback, fostering growth and development.
4.Financial Management:
• Prepare and manage budgets, monitor financial performance, and meet profit goals.
• Analyze sales and financial reports to identify trends and opportunities for improvement.
• Ensure accurate financial record-keeping, including cash handling and payroll management.
5.Compliance and Safety:
• Ensure compliance with health, safety, and hygiene standards at all times.
• Implement policies and procedures to maintain a safe working environment.
• Stay updated on industry regulations and ensure all operations align with local and state laws.
6.Marketing and Promotions:
• Collaborate with marketing teams to implement promotional campaigns and events.
• Develop initiatives to drive traffic and increase sales, especially during peak and off-peak times.
• Engage with the community and seek partnerships to boost brand visibility.
Requirements:
• Proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
• Strong knowledge of the food and beverage industry, including inventory management, cost control, and quality assurance.
• Excellent leadership and people management skills with the ability to motivate and guide a diverse team.
• Strong financial acumen, including experience with budgeting, sales analysis, and profit and loss statements.
• Exceptional customer service and problem-solving skills.
• Proficiency in restaurant management software and MS Office Suite.
• Flexibility to work various shifts, including weekends, holidays, and evenings.
Preferred Qualifications:
• Bachelor’s degree in Hospitality Management, Business, or a related field.
• Industry knowledge of the hospitality sector is a strong advantage.
• Previous experience in a high-volume or fine dining environment.
Salary: 300,000 naira
Application Instructions:
Please submit your resume to chizim.ushie@xpedient services.
