Facilities Officer

The Facilities Officer will manage the daily operations and maintenance of the bank’s headquarters at Westend Building, Nairobi. Responsibilities include ensuring the facilities are safe and well-maintained, managing vendors, and ensuring compliance with health and safety standards. You will be the primary contact for facilities-related issues and escalate major concerns to the Commercial Real Estate Services (CRES) team.

Key Responsibilities

  1. Facilities Management
  2. Preventive Maintenance & Repairs
  3. Health, Safety & Compliance
  4. Vendor & Contractor Management
  5. Budget & Resource Management
  6. Client Liaison & Reporting
  7. Sustainability & Energy Efficiency

QUALIFICATIONS & EXPERIENCE

  • Bachelor’s degree in Facilities Management, Engineering, Property Management, or a related field.
  • Minimum of 3-5 years of experience in facilities management, preferably in a corporate or commercial real estate environment.
  • Knowledge of local health, safety, and environmental regulations.
  • Experience managing vendors and contractors, with strong negotiation skills.
  • Familiarity with building management systems (BMS) and energy management tools is an added advantage.

SKILLS & COMPETENCIES

  • Excellent organizational and multitasking skills.
  • Strong problem-solving abilities and attention to detail.
  • Good communication skills with the ability to work with diverse teams.
  • Ability to handle emergency situations calmly and efficiently.
  • Strong knowledge of maintenance systems, preventive maintenance, and building systems management.
  • Proficiency in Microsoft Office and facility management software.

PERSONAL ATTRIBUTES

  • A proactive approach to managing facilities and ensuring high standards.
  • Strong interpersonal skills with a customer service mindset.
  • Ability to work under pressure and meet tight deadlines.

This role provides an exciting opportunity to be part of a dynamic team that supports a key bank client.

The Facilities Officer will play a critical role in ensuring the smooth operation and maintenance of the Westend Building while maintaining a high standard of service delivery.

CONTACT US

0795 888 777 | 0737 888 555

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